Welcome to Afroko. We are excited to have you join our growing community of Afro-Caribbean businesses across the UK. To keep the platform safe, trustworthy and easy to use, all vendors must follow the guidelines below when creating and managing their business listings.
These rules help protect both businesses and customers, and ensure Afroko remains a reliable platform for the entire community.
1. Who Can Create a Listing
You must be:
• The business owner,
• An authorised representative, or
• Someone with written permission to list the business.
By submitting a listing, you confirm the information is accurate and lawful.
2. Information You Must Provide
All listings must include:
• Business name
• Accurate address or service area
• Active phone number or email
• Clear description of services
• Opening hours
• At least one relevant photo
Listings with missing or incorrect information may be delayed or removed.
3. Content Requirements
To keep Afroko professional and safe for all users, vendors must ensure that all content they upload follows these rules:
Allowed Content:
• Professional details about your business
• Clear photos of your shop, food, products or services
• Honest descriptions
• Links to your official social media or website
• Your real opening hours
Not Allowed:
• False, misleading or exaggerated claims
• Inappropriate or offensive content
• Copyrighted images you do not own
• Scanned Google images or stock photos you have no rights to
• Images containing nudity, violence, or hate symbols
• Personal or private information of others
• Fake promotions or scams
Afroko will remove any content that breaks these rules.
4. Business Accuracy and Updates
All information must be truthful and kept up to date.
You agree to update your listing if:
• Your opening hours change
• Your phone number or address changes
• You add or remove services
• Your business temporarily closes
Accurate information helps customers trust your business.
5. Claiming an Existing Listing
Afroko has already created a number of listings based on publicly available business information.
If you find your business already listed on Afroko, you can claim the listing and take ownership of it.
Once claimed, you will be able to update your details, upload photos, add services, and manage the listing through your vendor dashboard.
To claim a listing, open the business page and click the “Claim Listing” button or contact us at info@afroko.co.uk for assistance.
6. Photo and Media Guidelines
Photos uploaded must:
• Show your real business, products or services
• Be clear and good quality
• Not include offensive or misleading content
Do NOT upload:
• Blurry or heavily filtered photos
• Pictures taken from competitors
• Celebrity or unrelated images
• Photos with private individuals unless they consented
7. Prohibited Businesses or Services
The following cannot be listed on Afroko:
• Illegal products or services
• Counterfeit goods
• Adult or explicit content
• Gambling or betting services
• Unlicensed medical or financial services
• Weapons or dangerous items
• Drugs or restricted substances
Afroko reserves the right to remove listings that fall into these categories.
8. Communication With Customers
Vendors must communicate professionally and respectfully with customers who contact them through the website.
You agree not to:
• Spam users
• Harass or abuse anyone
• Provide misleading offers
• Share customer personal information without consent
Respect builds trust and encourages repeat customers.
9. Reviews (Future Feature)
When reviews are enabled, vendors:
• Must not post fake reviews for their own business
• Must not ask customers to post dishonest reviews
• Must not threaten or pressure reviewers
• Should respond politely to feedback
Fake or harmful reviews will be removed.
10. Listing Removal or Suspension
Your listing may be removed or suspended if:
• It contains false or harmful information
• It violates the vendor rules
• You upload prohibited content
• You impersonate another business
• You receive repeated complaints
• You misuse the platform
• Required information is missing
Afroko may also suspend inactive or abandoned listings.
11. Your Responsibilities
As a vendor, you are responsible for:
• Ensuring your business complies with UK laws
• Providing truthful information
• Managing your listing through your dashboard
• Responding to customer enquiries
• Updating your details regularly
• Ensuring your content does not break copyright or privacy laws
12. Afroko’s Role
Afroko is a directory platform, not a business operator.
We do not:
• Own or manage vendor businesses
• Guarantee sales or customer numbers
• Control business availability or quality
• Handle bookings, orders, or payments on your behalf
We exist to help customers discover your business — the rest is between you and the customer.
13. Contact Us
If you have questions about your listing or need support, you can reach us at:
Email: info@afroko.co.uk
Website: https://afroko.co.uk
We are here to help you make the most of your presence on Afroko.